About

Payments priced like a utility, not a negotiation.

We built elasticpay because getting a straight answer on Australian processing rates took three phone calls and a volume commitment. It shouldn't.

Photo: the team, or the office

Built in Australia, for Australian businesses

Most of the major payment processors operating in Australia are subsidiaries of overseas multinationals: the local team is a sales office, and the product, the pricing and the response when something goes wrong are decided on a clock that isn't yours.

ElasticPay is Australian-owned, Australian-operated and Australian-headquartered, run by people who use the same banks, file the same BAS and live with the same regulations as the businesses we work with. We publish our rates, we don't run tiers, and we don't hold anyone in a contract to keep them.

100% Australian-owned and Australian-operated
Product and engineering decisions made in Australia
Australian-based support — real people, your timezone
Funds settled to Australian bank accounts
Built for Australian payment methods — BPAY, BECS direct debit, NPP / PayTo
Compliant with Australian regulations — PCI DSS, AUSTRAC reporting

How we work

01

Publish the price

Every rate we charge is on the pricing page. If you have to ask, we have failed.

02

No lock-in

No setup fee, no monthly minimum, no exit fee. We keep customers by being worth keeping.

03

Answer the phone

Support is in Australia, in Australian hours, staffed by people who can change something.

99.9%
Uptime
T+1
Settlement
3
Payment methods, all included
$0
Setup, monthly, exit

Ready to work with us?

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